Question 1

ABOUT OUR FREE FREIGHT & LIFTGATE DELIVERY OFFER

Accepted Answer

We provide free freight shipping on outboard motors and marine engines to residential and commercial addresses within the 48 contiguous states. Shipments originate directly from our Cookeville, TN warehouse and include hydraulic liftgate service so the crated engine is safely lowered to ground level. Free shipping excludes delivery to AK and HI; contact our sales desk for custom quotes to those regions.

Question 2

HOW FAST DO WE SHIP IN-STOCK BOAT MOTORS?

Accepted Answer

Place your order for an in-stock outboard motor before 2:00 PM CST and our team will prepare and crate it for freight carrier dispatch the same business day! Orders placed after 2:00 PM or on weekends ship the next business day. Bill of Lading (BOL) and tracking numbers are emailed directly upon dispatch.

Question 3

HOW DO I CHOOSE THE RIGHT SHAFT LENGTH (15" SHORT VS 20" LONG SHAFT)?

Accepted Answer

Measure your boat's transom vertically from the top edge down to the bottom of the hull (keel). A 15" to 16" transom requires a 15" Short Shaft outboard (common on Jon boats, inflatables, and tenders). A 20" to 21" transom requires a 20" Long Shaft boat motor (standard for skiffs, pontoon boats, and deep-V hulls). A 25" Extra Long Shaft is used on larger offshore boats and auxiliary sailboat mounts. If you're unsure, call our rigging team at (774) 390-5171.

Question 4

TILLER HANDLE VS REMOTE STEERING OUTBOARD MOTORS: WHAT'S THE DIFFERENCE?

Accepted Answer

Tiller handle boat motors feature an integrated handle for hand steering, twist throttle, and shifting right at the motor. They are portable, lightweight, and ideal for Jon boats, dinghies, and smaller fishing craft. Remote steering outboards connect to a steering wheel helm (cable or hydraulic) and a console-mounted binnacle throttle box, standard on console skiffs, bass boats, and pontoon craft.

Question 5

WHAT PAYMENT METHODS DO WE ACCEPT?

Accepted Answer

We accept secure direct Bank Transfers (ACH / Wire Transfer), Cash App, Chime, Zelle, and Apple Pay. For commercial, fleet, or residential orders, full payment instructions and routing details are coordinated directly with our Cookeville, TN sales desk upon order review.

Question 6

DO WE OFFER LOCAL PICKUP AT THE TENNESSEE WAREHOUSE?

Accepted Answer

Yes! You are always welcome to pick up your crated outboard motor directly from our Cookeville warehouse, inspect our inventory, or speak with our rigging technicians. We are located at 750 Blackwell Park, Cookeville, TN 38506.

Question 7

WHAT IS THE WARRANTY ON MY NEW MARINE ENGINE?

Accepted Answer

As an authorized dealer for Mercury, Yamaha, Tohatsu, Suzuki, and Honda outboards, every engine purchased from us is brand-new in factory OEM crating and includes a 100% authentic factory warranty. Mercury outboards include a 3-year limited warranty; Suzuki, Honda, and Tohatsu outboards include 5-year factory warranties. Service is honored at any certified dealer nationwide.

Question 8

DO WE HAVE GENUINE OEM PARTS & PROPELLERS AVAILABLE?

Accepted Answer

Yes! We supply genuine factory OEM parts, Quicksilver marine propellers, rigging kits, control boxes, and maintenance supplies. Need help finding a specific part number or pitch recommendation? Call our parts desk at (774) 390-5171 for fast assistance.

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